Some want to believe that the world is filled with rainbows and unicorns. Unfortunately, the world doesn’t work that way. Constant vigilance is needed when dealing with transactions, especially online. Buying flowers is no different. You have to make sure that you are dealing with a reliable yet cheap online flower delivery in Singapore, else you may suffer subpar products while paying a steep price. Below are some of the characteristics of a trustworthy florist.
First thing you need to do is to make a background check. It doesn’t need to be the “Sherlock Holmes” kind of thorough—just a comprehensive look at the kind of entrepreneur your online florist is. The details you can check are the florist’s about page in their website. If they have a LinkedIn account, it will greatly help you if you check that out as well. The biggest thing, though, that can help you find how they deal with their customers is the review section. Customer reviews reveal how well (or terribly) they treat their customers. It’s also quite entertaining too as you may find interesting stories (or dramas) from the buying experience of previous customers.
Excellent Communication Skills
Clear communication always makes things get done fast. If your florist responses to your enquiries within the hour—at most, within the day—then this can really help you make a quick decision regarding the flowers you are going to get and the services you want along with the said products. As it is an online flower shop Singapore website, you are, of course, utilising emails and chat messages. For enquiries, emails usually take longer than chat. Therefore, if your florist’s website has a chat function, use that instead of email to receive quicker responses from your florist. It’s also a big plus if they have social media pages as it makes it easier for you to contact them.
Transparency in business is very ideal and commendable. If your Singapore florist is very open with his or her prices and how they become more expensive with every additional service you get, then you have yourself an honest seller, who still has the decency not to gain unnecessary extra profits from you. The best thing about being transparent is they do not have hidden charges when you order their products and services.
You can meet a lot of characters while online shopping, and not all of them are necessarily nice. However, you can prevent being a victim of terrible online seller or even online fraud by always considering the abovementioned factors when choosing florists in Singapore.